SUBSTITUTIONS - There may be occasional substitutions required. However, rest assured that any significant adjustments will be promptly communicated to you. Our team is dedicated to preserving the overall design, similarity, and value of your arrangement.
PICK-UPS - To ensure a smooth in-store pick-up experience, we kindly ask that you call the shop beforehand to confirm the availability of your order. For your convenience, we recommend allowing a minimum of two hours for order preparation.
DELIVERIES- All same-day flower deliveries are made between 12:30 PM and 4:30 PM. If no one is available to receive the delivery, your flowers will be safely placed on the front porch. A message with a photo confirmation will be sent to the recipient to notify them of the delivery.
During Holiday dates no specific time is guaranteed. (Valentine's Day, Mother's Day, Etc,)
Thank you for your support and understanding.
This beautiful bouquet will most certainly arrive in style! Ready for the runway, as it were. A delightful combination of light colors and lovely flowers, it's simply beautiful.
In some instances, our photo may represent an overall theme or look and include a one-of-a-kind vase which cannot be exactly replicated.
Although the actual bouquet may not precisely match the photo, its temperament will. Occasionally, substitutions of flowers and/or containers happen due to weather, seasonality and market conditions which may affect availability. If this is the case with the gift you’ve selected, we will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal value or higher value.
If any design elements are of major importance to your order, please include them in the florist instructions at checkout or contact us to ensure availability.
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Rated 5 out of 5 stars
This is our fourth time ordering from Vivid Flowers and we are so happy with the arrangement that was sent. It looked just like the picture and our MIL loved them.
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Rated 5 out of 5 stars
I can always count on Vivid! I live in Tennessee and every time I use Vivid to send my mother flowers there in Grand Prairie, they always deliver. Always beautiful arrangements, always delivered on-time, never an issue! Grateful for Vivid.
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Rated 5 out of 5 stars
Beautiful, fresh & just what I ordered! I have never been disappointed by Vivid Flowers!
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Rated 5 out of 5 stars
Exceeded expectations
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Rated 5 out of 5 stars
They are fabulous! The flowers were beautiful, and the service was outstanding. Plus, they are family-owned and affordable.
