SUBSTITUTIONS - There may be occasional substitutions required. However, rest assured that any significant adjustments will be promptly communicated to you. Our team is dedicated to preserving the overall design, similarity, and value of your arrangement.
PICK-UPS - To ensure a smooth in-store pick-up experience, we kindly ask that you call the shop beforehand to confirm the availability of your order. For your convenience, we recommend allowing a minimum of two hours for order preparation.
DELIVERIES- All same-day flower deliveries are made between 12:30 PM and 4:30 PM. If no one is available to receive the delivery, your flowers will be safely placed on the front porch. A message with a photo confirmation will be sent to the recipient to notify them of the delivery.
During Holiday dates no specific time is guaranteed. (Valentine's Day, Mother's Day, Etc,)
Thank you for your support and understanding.
Like freshly squeezed lemonade on a hot sunny day, this bright and cheerful bouquet is a summer sensation.
In some instances, our photo may represent an overall theme or look and include a one-of-a-kind vase which cannot be exactly replicated.
Although the actual bouquet may not precisely match the photo, its temperament will. Occasionally, substitutions of flowers and/or containers happen due to weather, seasonality and market conditions which may affect availability. If this is the case with the gift you’ve selected, we will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal value or higher value.
If any design elements are of major importance to your order, please include them in the florist instructions at checkout or contact us to ensure availability.
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Rated 5 out of 5 stars
From beginning to end, the process was great and the flowers were delivered with excellence. Next time, i will give specific instructions on the arrangements in the notes to see how it goes.
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Rated 5 out of 5 stars
I always hesitate to order flowers for someone out of town. I have to say that I was so pleased with these flowers and the prompt delivery. My sister was thrilled with them. I received a photo and they were just beautiful. Thank you.
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Rated 5 out of 5 stars
This was my first time using Vividflowers after experiencing three failed holiday deliveries from similar companies. The roses arrived at the perfect time, 1:00pm, and were fully on display in a vase, perfectly arranged to the photos liking. This made this Mother’s Day truly special, and I’m excited to rely on vividflowers services again for future holidays.
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Rated 5 out of 5 stars
Another fresh beautiful bouquet of flowers from Vivid!!! My wife loved her Mother's Day flowers. Vivid has never disappointed. Thanks again.
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Rated 5 out of 5 stars
We called your shop to order a floral gift for an aunt who was turning 89 at her home in Grand Prarie. She was thrilled with the arrangement. They were delivered to her door, with a call to let her know they were there. She said they were beautiful. thank you
