SUBSTITUTIONS - There may be occasional substitutions required. However, rest assured that any significant adjustments will be promptly communicated to you. Our team is dedicated to preserving the overall design, similarity, and value of your arrangement.
PICK-UPS - To ensure a smooth in-store pick-up experience, we kindly ask that you call the shop beforehand to confirm the availability of your order. For your convenience, we recommend allowing a minimum of two hours for order preparation.
DELIVERIES- All same-day flower deliveries are made between 12:30 PM and 4:30 PM. If no one is available to receive the delivery, your flowers will be safely placed on the front porch. A message with a photo confirmation will be sent to the recipient to notify them of the delivery.
During Holiday dates no specific time is guaranteed. (Valentine's Day, Mother's Day, Etc,)
Thank you for your support and understanding.
Let our top notch florists design a bouquet with their freshest seasonal flowers and expertise. We will have an arrangement that's perfect for any occasion with the freshest flowers available delivered. Why not leave it to the professionals?
In some instances, our photo may represent an overall theme or look and include a one-of-a-kind vase which cannot be exactly replicated.
Although the actual bouquet may not precisely match the photo, its temperament will. Occasionally, substitutions of flowers and/or containers happen due to weather, seasonality and market conditions which may affect availability. If this is the case with the gift you’ve selected, we will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal value or higher value.
If any design elements are of major importance to your order, please include them in the florist instructions at checkout or contact us to ensure availability.
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Rated 5 out of 5 stars
I have been doing business with Vivid flowers for five years now. They have never disappointed me. The service is fantastic and the flowers are always the best quality, I should know because I used to be a florist. I will continue to use Vivid Flowers and highly recommend them.
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Rated 5 out of 5 stars
I highly recommend this business! The arrangement they put together and delivered was beautiful. Many times the floral you see online doesn't match what the receipant receives but not in this case. I also liked that they sent a picture of the arrangement prior to delivery. I will definitely use them again and tell my friends and family to use them too!
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Rated 5 out of 5 stars
I use this service annually for my sister's birthday, she's in Texas, I'm in BC, Canada. I always select the "designers choice" option and they never disappoint! They provide absolutely stunning bouquets every time. I highly recommend Vivid Flowers!
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Rated 5 out of 5 stars
Huge! Gorgeous! Vibrant! My wife and I loved the bouquet and recommend that everyone purchase their flowers from Vivid.
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Rated 5 out of 5 stars
I chose the floral choice option and the flowers arrived on time and were much more pleasing than any of the online web sites that are commonly used (including by me), but I won't do that again.
